Barnhill Chimney Company, Lexington, Kentucky 40505
Office Manager (September 2010 – October 2013)
- Bookkeeping, payroll, purchasing, deposits and general money handling for a business making $1,000,000 annually.
- Creation of formal estimates, integrating photos, written technician descriptions and retailer information into relevant, understandable framework for client perusal.
- Coordinating appointment schedules for three service trucks.
- Phone and in-person client interaction, client education and satisfaction.
- Managing four sales outlets (retail store; online retail store; online wholesale dealer; chimney sweep service), including pricing, description of services, and design and upkeep of relevant web pages.
- Creation of marketing and promotional materials; graphic design; web design.
- Use of Quickbooks Pro and ServiceCEO software.
- CSIA Certified Chimney Sweep.